Support center

Frequently asked questions

Everything you need to know about the Granveo beta, from eligibility to onboarding. Still wondering about something? We’re just an email away.

Getting started

What is Granveo?

Granveo is a modern platform that streamlines publishing operations — contracts, analytics, finances, and author relations — in one place.

Who is Granveo for?

We’re built for publishers and imprints who want clean, reliable workflows and actionable insights without messy tooling.

Access & billing

How can I join the beta?

Request access via the Sign Up button on the homepage. We’ll reach out with next steps.

Do you offer support?

Yes. Beta users receive priority support and migration guidance.

Migration

Can Granveo import my existing catalogue?

Absolutely. Share your current spreadsheets or exports and our team will migrate titles, contacts, and royalty data into Granveo.

Security

Is my data secure?

We encrypt data at rest and in transit, complete regular backups, and follow SOC 2–aligned practices across infrastructure and access controls.

Need a hand?

Our team loves helping publishers modernize their operations. Choose the channel that fits you best.

Email support

Reach us anytime at sahil@granveo.com and expect a response within one business day.

Community chat

Join our private beta Slack to trade tips with other publishers and get real-time help.

Office hours

Book a 30-minute session with our product team to review workflows or upcoming launches.

Explore pricing options
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