Privacy Policy
Last updated: December 6, 2025
At Granveo, we care deeply about your privacy. This Privacy Policy explains how we collect, use, and protect information when you interact with our platform.
1. Information We Collect
We collect the minimum data required to run and improve Granveo, including:
- Account details: Your name, email, and authentication data.
- Workspace activity: Project data, preferences, and interactions that help improve stability and user experience.
- Technical information: IP address, device/browser type, and diagnostics for performance and security.
- Support messages: If you email or contact us for help.
2. How We Use Your Data
We may use collected information to:
- Operate Granveo and maintain core functionality
- Remember your preferences and settings
- Improve performance and stability
- Provide customer support and communicate updates
- Analyze aggregated usage trends for product development
We never sell your personal data to third parties.
3. Third-Party Services
Granveo uses trusted third-party infrastructure and analytics tools to support hosting, logging, and error monitoring. These vendors only receive the minimum information necessary and are contractually obligated to keep it secure.
4. Data Security
We use industry-standard security measures, including encrypted connections, limited access to production systems, and continuous monitoring. While no system is entirely immune to risk, we work hard to safeguard your data.
5. Data Retention
We retain information only as long as needed to deliver the Granveo service and meet legal obligations. When possible, we anonymize or delete data no longer required.
6. Your Rights
Depending on your region, you may have rights to:
- Request access to your data
- Request corrections or updates
- Delete your data, where applicable
- Limit processing of certain data
Simply contact us to request changes — we may verify your identity before processing a request.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant updates will be communicated on the platform.
8. Contact Us
Email us anytime at hello@granveo.com.